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HP Recommended
HP LaserJet Pro MFP M29w Printer
Microsoft Windows 10 (64-bit)

I cannot use this printer wirelessly. It appears that the security protocol for this device is WEP. It will setup on Open protocol but the minimum security protocol on my wifi network is WPA2 Personal. This is not good. I am dumbfounded that these devices are still on the market. The WEP standard is deprecated.  

1 REPLY 1
HP Recommended

@soujou

 

Welcome to the HP support communtiy.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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