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‎01-06-2021 09:36 AM

HP Recommended
Product: HP Laserjet 1536dnf MFP
Operating System: Microsoft Windows 10 (64-bit)

So I was informed by one of my guys the email address for the printer was not working. This guy is relatively new however I remember in setting up one printer having to add "senders allowed to email" for some sort of security. I don't remember it working on this device. Anyway I went to look around & see if i needed to add his email. In the looking around I logged on to the printer IP address. Turns out the web service was suddenly not enabled. I tried to enable it however it gives me a connection error. the connection is wired Ethernet & I can print locally but not through email anymore. Has something been changed since Eprint has gone away?   tired of chasing it.

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1 REPLY 1

‎01-13-2021 10:26 AM

HP Recommended

@IDCmike, Welcome to the HP Support Community!

 

I understand you are not able to enable web services on the printer. Let us try these steps:

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Follow the steps mentioned in this document - Cannot Connect to Web Services

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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