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‎05-14-2023 05:13 AM - edited ‎05-14-2023 05:17 AM

HP Recommended
Product: HP LaserJet Pro MFP M28w Printer

My printer suddenly lost wifi connection; I don't know why; now the blue wifi light is blinking and I don't know how to re-install the wifi connection. I had a VPN running, not sure if it might have caused some problems. It's my home Wifi which works on all devices.

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1 person had the same question
2 REPLIES 2

‎06-24-2023 12:47 AM

HP Recommended

Blue Wifi light blinks. Did a factory reset by pressing the Wifi button 20 sec, printed the Config Report:

Wireless Network Config Status: Not Connected, Wireless:  On

Wi-fi Direct Setup status: Disabled

 

From my wifi network,  HP-Setup <af> M28 Laserjet is shown as without a lock - and I cannot connect to it.

Any advice appreciated.

Thanks.

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‎06-24-2023 01:49 AM

HP Recommended

Issue resolved. I connected the computer with a usb cable to the printer.  I was able to connect back to 192.168.223.1 and made all the network settings etc. It works fine now.

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