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Common problems for Connectivity Issues
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HP Recommended
HP Laserjet P1102w
Microsoft Windows 10 (64-bit)

I've downloaded the latest driver from HP but it will not install. I can connect my printer via usb but unable to connect over wi-fi. It was working fine until recently.

1 REPLY 1
HP Recommended

Hi @BIGMOR,

 

I'd like to help!

 

Changing from a USB to a Wireless Connection

 

Change the connection type with the HP Printer Setup & Software utility or with the HP Smart app for Windows 10. Leave the USB cable connected until you are prompted to disconnect it.

 

Convert your USB connected HP printer to a wireless connection in Windows.

  • HP Printer Setup & Software utility: Search Windows for 'HP', and then click the name of your printer in the results to open HP Printer Assistant. Click Utilities or Tools in the top menu bar, click Printer Setup & Software or Device Setup & Software, and then click Convert a USB connected printer to wireless to launch the utility.

    Figure : Convert a USB connected printer to wireless utility in HP Printer Assistant

    Convert a USB connected printer to wireless utility in HP Printer Assistant
  • HP Smart app: On the app home screen, look for a Make printing easier by connecting your printer wirelessly message at the top of the window. If it displays, click Learn More to start the guided conversion.

    NOTE: 

    If the message does not display, use the method to convert the connection through the HP Printer Setup & Software utility.

    Figure : Set up the printer wirelessly in HP Smart

    Set up a new printer feature in HP Smart

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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