HP Laserjet Pro 200 no longer connected to wifi and unable to reconnect

[RonneeB]

Printer has been working fine for years, no changes. Now devices say, wireless  printer not found. Ran trouble shooting on printer, finds the router, enter password but is unable to connect. Password is confirmed correct. Stumped. 

[Kumar0307]

@RonneeB, Welcome to the HP Support Community!

Make sure you are trying to connect the printer to your home wireless network.

Password is case sensitive.

Let us try these steps to connect the printer and the MAC wirelessly:

Restart the wireless router, the printer, and the MAC

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

• Make sure the printer and the MAC are connected to the same wireless network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
• Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.
• The wireless status menu on your Mac should also give us quite a lot of information that would help us identify the issue. You can press and hold the option key on your keyboard and click the WiFi icon to get detailed information.

Perform a ping test to check the connectivity

1. Obtain the IP address of the printer by clicking on the Wireless icon on the printer
2. On the MAC Go to Spotlight > search for Network utility > select Ping tab > enter the IP address of the printer in the box
3. Check the second box that says Send only > 10 pings
4. Click on ping > Check the results at the end if any packets are lost
5. Note: There should be 0% packet loss, share the results in your next post.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[RonneeB]

With the exception of contacting the internet provider, I did all that was suggested. At least dozen times, rebooting, resetting, reentering the password- the printer sees the router but fails to connect. Password has been confirmed and reconfirmed. 

[TEJ1602]

@RonneeB

Thanks for replying!

Try the alternate connection method, refer to the document Connect to a Wireless HP Printer for help.

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!