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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet MFP M234dwe Printer
Microsoft Windows 11

Printer won't connect to my wifi network. I have gone thru all of the suggested options from HP support with no success. My last attempt using HP Smart gave me an error code UU-400-EB000U0707.

4 REPLIES 4
HP Recommended

This appears to be a firmware error and is not good.

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Error-code-UU-400-EB000U070...

you can try some resets

 

his reset might work

Turn the product on while you press and hold the Resume button for 10-20 seconds.
The Attention light turns on. Release the Resume button.
The Attention and Ready lights cycle while the product restores factory defaults.



This video shows another way to reset the printer.

 

Network setup video with reset for new router.

 

Full feature software Apr 2024

OCR software is also available.

LaserJet Reference DWE

 

If under warranty take it in.

Click here to check warranty
and
Click here for world-wide contact info


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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HP Recommended

Hey BeemerBiker,

thank you for  replying to my message. Unfortunately, the resets did not work.

HP Recommended

BeemerBiker, I ended up by purchasing a usb-b printer cable and went thru the printer set-up process to use usb instead of wifi or internet connection. This enabled me to use the printer..

HP Recommended

I'm glad you got it working. Connecting a printer to wifi is much more difficult than smartphones and Pcs especially if there's a mesh network.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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