-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- HP M110w connected to WIFI but says not connected in HP and ...

Create an account on the HP Community to personalize your profile and ask a question
07-19-2023 05:50 AM
Hi - I have a roughly 6 month old HP LaserJet M110w that is mainly used to print shipping labels, a few pages a month. It was working fine until my printer started printing error pages that read "a problem has occured with your printer and you will be unable to print." The exclamation point button is flashing and I will randomly see a message in my HP smart app that my printer is not connected to the internet. The wifi light is solid blue and settings say everything is perfect. I have tried everything. Reset it to factory settings, unplugged for 60sec, unplugged my router, reset my wifi, removed and readded the printer to my account, and NOTHING will work. It still says unable to print even though it has printed at least 30 of these error pages and network health reports for my printer which came back perfect. Someone please help.