HP MFP 178NW not showing wifi options in menu .....blue wifi light switched off automatically

[Sun43]

HP MFP 178NW not showing wifi options in menu .....blue wifi light switched off automatically Upton turning on printer .

[Raj_05]

Hi @Sun43,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP MFP 178NW printer is not showing Wi-Fi options in the menu and the blue Wi-Fi light switches off automatically upon turning on the printer, there could be several reasons for this issue. Here are some steps you can take to troubleshoot.

• Check Wi-Fi Settings: Ensure that Wi-Fi is enabled on your printer. Sometimes, printers have a physical switch or button to toggle Wi-Fi on and off. Make sure it's turned on.
• Restart the Printer: Try restarting your printer. Sometimes, a simple restart can resolve temporary glitches.
• Check Wi-Fi Connection: Make sure that your Wi-Fi network is working properly and that other devices can connect to it without any issues.
• Update Printer Firmware: Ensure that your printer has the latest firmware installed. Sometimes, firmware updates include fixes for connectivity issues.
• Reset Network Settings: You can try resetting the network settings on your printer to default and then reconfigure the Wi-Fi connection.
• Update Printer Drivers: Ensure that the printer drivers on your computer are up to date. Outdated drivers can sometimes cause connectivity issues.
• Check for Interference: Ensure that there are no physical obstructions or sources of interference near the printer that could disrupt the Wi-Fi signal.
• Factory Reset: If none of the above steps work, you may need to perform a factory reset on your printer. However, keep in mind that this will reset all settings on the printer, including network settings and any custom configurations you may have set up.

By following these steps, you should be able to troubleshoot and resolve the issue with your HP MFP 178NW printer not showing Wi-Fi options and the Wi-Fi light turning off automatically.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support