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HP Recommended
HP Neverstop Laser 1001nw
Microsoft Windows 10 (32-bit)

I have a HP Neverstop Laser 1001nw. I need to re-establish the wifi connection because the wifi has a new password. I am trying to set that up but I can  find no directions or  phone number to get assistance. How do I set the wifi up again on  this printer

 

1 REPLY 1
HP Recommended

@Jeanette007, Welcome to the HP Support Community! I’m here to help.

 

I understand you are trying to connect the printer to a wireless network. To assist you better,

  • Do you get any errors?
  • Do you have access to a personal wireless router?

Follow the steps from this document - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

 

For assistance with printer setup, click here. Use the HP Smart app to print.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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