HP OFFICEJET PRO 8030 series

[Angelof5]

My HP OFFICE JET PRO 8030 series is stating that my Ethernet cord is not detected but I use wifi.  I do turn off the WiFi daily at night.  Why would this say something about the Ethernet when I don’t use the Ethernet but I use wifi.

[Max3Aj]

@Angelof5, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP OfficeJet Pro 8030 series printer is giving you an unexpected error message. This can happen for a few reasons:

Default Network Setting: The printer might be set to check for an Ethernet connection by default. When it doesn't find one, it shows the error message, even though you're using Wi-Fi.

Wi-Fi Disconnection: Since you turn off your Wi-Fi at night, the printer might be losing its connection and defaulting to looking for an Ethernet connection when it can't find the Wi-Fi network.

Firmware or Software Glitch: Sometimes, printers can have minor glitches in their firmware or software that cause incorrect error messages to appear.
 

Here are a few steps you can try to resolve this issue:

Restart the Printer: Turn off the printer, wait for a few seconds, and then turn it back on. This can sometimes clear minor glitches.

Check Wi-Fi Settings: Ensure that the Wi-Fi feature on your printer is enabled and properly connected to your network. You can usually do this through the printer's control panel or touch screen menu.

Update Firmware: Make sure your printer's firmware is up to date. You can check for updates on the HP support website.

Factory Reset: If the issue persists, you might consider performing a factory reset on the printer. This will reset all settings to their default values, which can sometimes resolve persistent issues. Be sure to reconnect to your Wi-Fi network after the reset.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support