HP OfficeJet 3830 wont connect to Network

[mikemikee96]

Hello,

So ever since changing my wireless provider, my HP OfficeJet 3830 printer will not connect to the network. It says there’s a connection error,  and every time I redo the password, it gives the same message. Please help.

Best,

Mike

[BeemerBiker]

General help for new router but just try the Wi-Fi reset and then decide if you want to bypass the router by using Wi-Fi Direct.
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.

If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing.

You may need to reset the printer: video here
Applies to HP OfficeJet 3831, 3832, 3833, 3834, 3835 All-In-One Printer & HP DeskJet Ink Advantage 3835, 3836, 3838 All-In-One Printer & HP DeskJet Ink Advantage Ultra 5738, 5739

Wi-Fi setup to router: video here and applies to the above also


For Wi-Fi direct setup click here.
This is useful if there is no modem or you do not want to give someone access to your modem but you want to let them print something.


Manual 3830

Full feature software 3830 December 2023

Printer Reference 3830

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated when using the router type of connection.