My HP OfficeJet 3833 printer is able to scan but prints randomly. Most often I get an offline message (while the screen on the device says that it is connected and in fact I can scan). HP Smart also says printer ready. I have updated the drivers and reinstalled the printer and of course rebooted both the pc and the printer.
When I bought it it printed regularly. Then I started having problems. Last week I tried to print a file with no success. Today I wanted to make a scan and as soon as I started the printer it produced a document that I set to print an older document.
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