• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet 3835 All-in-One Printer
Microsoft Windows 11

I decided to throw my OfficeJet 3835 away and replace with a much more professional printer. I did it and everything is fine. But since i still have a couple of print cartridges i wanted to use them before dismissing the old printer. So i connected this printer locally to a laptop, no wifi, no LAN. And it worked for a while (even though a message appeared to connect it to instant ink. I click on "no" and the message disappears and the printed page comes out). Since today i cannot print anymore. The message appears and after clicking "no" the print is canceled.

Is it really necessary to throw the printer away along with a couple of cartridges? Or is there a way to keep it going til the end WITHOUT subscribing to instant ink, because this is basically what the printer wants.... to connect to instant ink and subscribe and pay.

 

Any ideas?

Thanks a lot

1 REPLY 1
HP Recommended

@pit265

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,  

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

  

Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.