HP OfficeJet 4650 series is no longer available

[captinn83]

i have had this printer for a few years now, it has been working just fine, still works just fine with multiple computers, i use chrome proficiently, and wirelessly print all the time. recently tried printing from my chromebook pixelbook (chrome os) and i get the issue when trying to add my printer, i had issues printing so deleted it from my printers to use on this chromebook. i try to add it wirelessly and i get this  message

HP OfficeJet 4650 series is no longer available

the issue has kept going on again and again, i even factory reset my chromebook, still not working, i wont do that again to waste my time, i checked all software updates as well, i have another older chromebook and it prints wireless just fine, so does my android phone Pixel 3, and this particular chromebook i continue with the issue will work when i plug it in via usb and usb-c converter, it will print that way, but this is rooms away and i am ambitious to continue to wirelesses technology, i need help the virtual assistant is useless to me and everything in my house is working fine but not this, what the heck is HP OfficeJet 4650 series is no longer available, it is an awful response and no one on the website has been any help, i need this issue resolved, my issue is with HP for my hostile attitude in this message, but if anyone in the community can be of help, you have my gratitude

[Betty0610]

@captinn83

Welcome to the HP Support Community.

Try the steps from here: https://support.hp.com/in-en/document/c04683559

Let me know if this helps.

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Thanks!

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