• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet 6500 All-in-One Printer - E709a
macOS 12.0 Monterey

I unplugged my HP OfficeJet 6500's ethernet cable yesterday, and apparently a pin came out with it too yesterday. I tried plugging in a wired USB connection, but HP Smart wouldn't recognize the printer. Any way to connect it? I did try to add it via Mac Settings, but of course, it didn't work when I tried to print. The print job just disappeared, and the printer said nothing, and did nothing. Hope you can help! Thanks!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.