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‎09-09-2024 04:23 PM

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer

My HP OfficeJet Pro All in one 6968 printer is not found in lists of printers to add to HP Smart App.

 

Category:
1 REPLY 1

‎09-11-2024 09:08 AM

HP Recommended

Hi @DRD1003,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with printing on your printer.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- How are you planning to connect your printer to the devices from which you want to print?

- May I know which application are you using to print?

- Were there any changes made to your printer or router recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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