HP OfficeJet Pro 6968, i have to reset wifi settings from-on-off-on everyday to get it to print.why.

[beo13]

HP OfficeJet Pro 6968 All-in-One Printer has been like this since I bought it. I called HP under warranty, tech guy never heard of it, put me on "hold" disconnected me each time...now i tried to post and get this message...

Correct the highlighted errors and try again.

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[Kumar0307]

@beo13, Welcome to the HP Support Community!

I understand you are facing connectivity issues with the printer. Let us try these steps:

Restart the wireless router, the printer, and the PC

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

• Make sure the printer and the PC are connected to the same wireless network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Monitor the printer and try printing. If the issue persists, install the printer using the TCP/IP port:

1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing.

Hope this helps! Keep me posted. 

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