HP OfficeJet Pro 9010 Printer Error Connect to Ethernet Only

[galfieri2013]

HP OfficeJet Pro 9010 printer was working fine on my wireless network. Then one day it keeps saying "An ethernet cable has not been detected. Make sure that both ends of cable are inserted correctly". I am not connected through ethernet and it will not give me an option to connect through wifi anymore.I have reset to factory settings. Rebooted my router, etc. I can only print when my printer connects through wifi-direct.

[Irfan_06]

Hi @galfieri2013,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with connecting your Printer to the network.

To restore the printer to the original factory defaults
 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch Setup icon ().
    
2. Touch Printer Maintenance, and then Restore.
    
3. Touch Restore Factory Defaults.
   A message appears stating that the factory defaults will be restored.
    
4. Touch Continue.

Please follow the steps below to connect your printer to the network again.

1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support