• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎11-16-2023 10:46 AM

HP Recommended
Product: HP Officejet 6700 Premium e-All-in-One Printer - H711n
Operating System: macOS 12.0 Monterey

Printer identifies network but won’t connect with correct password 

Category:
1 REPLY 1

‎11-20-2023 03:12 AM

HP Recommended

Hi @Kim332 ,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

Please follow the steps listed below:

 

  1. Please connect your laptop back to your home wireless network.  If your wireless network has internet access you will now have internet access on your laptop.
  2. Let's connect your printer to your home wireless network.
    1. If your printer is turned off, please turn it on.
    2. Please tap the wireless icon on the front panel of the printer, this will bring up the 'Network' menu.
    3. Please choose  'Wireless Setup Wizard' and follow the prompts on the screen.  You will need to know the passphrase for your wireless network as the wizard will prompt you to enter it.
    4. The wireless light on your printer should be a solid blue.  This indicates that your printer is now connected to your wireless network.
  3. Please click on the link below titled 'Installing the Printer Software on a Wireless or Wired (Ethernet) Network'.  This has step-by-step instructions on installing the printer.  

Installing the Printer Software on a Wireless or Wired (Ethernet) Network Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.