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HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

Hi i have similar issues related to HP Officejet Pro 8600 ERR_SSL_VERSION_OR_CIPHER_MISMATCH.

I also wonder if this has to do with outdated SSL certification protocol.

Now i cannot use any of the scan to NAS or email functions anymore and have to use an alternative browser to access any https protected page from the printer settings, otherwise i get above error messages to open the printer webpage for advanced settings.

Any way there could be a firmware update for this printer to have this SSL protocol issue resolved and make the printer functional again?

 

Thanks a lot, any solution is much appreciated!

2 REPLIES 2
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Having the same issue now... 

the only work around that i found is that i can at least connect to it by using the HP Smart software, but unfortunately all the setting functions don't work! 

Hopefully there is a firmware update we can do... yes the printer is old, but it works, works well... better than our HP printer that is only a year old!

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Posting this on a few threads incase it can help folks.

 

Disclaimer, I have an HP Officejet Pro 8600 n911g that was purchased back in 2014.  I got the same error when I was trying to adjust certain settings in the Embedded Web Server (you get to the Embedded Web Server by typing in the printer's IP address in any web browser or in the HP Smart app by going to printer settings and then Advanced Settings).

 

I first figured I just needed to update the firmware because any recent version of firmware would have an access protocol that wasn't 100% blocked by any modern web browser, right?  Well apparently that didn't get me anywhere because even though the HP website says there is a new version of firmware for my printer model (the name of the executable I downloaded is even "OJP8600_N911g-n_2011A.exe"), when I try to upgrade it, it tells my my printer is "not applicable".  I then called HP support and after 30 minutes, ended up just telling me that my printer is too old, sorry.

 

I kept digging and found out that you can open up pages in Edge but have them open in "Internet Explorer Mode".  I went to Edge settings, clicked on "Default Browser", changed "Allow sites to be reloaded in Internet Explorer mode (IE mode)" to "Allow", and then added http://<IP_ADDRESS_OF_PRINTER>.  Then restarted Edge, went to the Enhanced Web Server, clicked on the options that redirected me to the https equivalent, and it let me override the warning!!

 

Good luck, it sucks that even HP can't help with this and we're left to fend for ourselves.

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