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‎09-25-2020 06:56 PM

HP Recommended
Product: HP Officejet Pro 8600
Operating System: Microsoft Windows 10 (64-bit)

Hey,

 

I am working with a HP OfficeJet Pro 8600 printer. The fax on it is performing very slow. They used a adapter to allow both the phone and the fax plug into one outlet. I am wondering what could be causing this issue? Any suggestions? The cable or the spilter? They said that previously when they had the fax in a different room it was faster.  They got the ISP to come down and move the phone line to a different room. Any ideas?

Category:
3 REPLIES 3

‎09-28-2020 12:02 PM

HP Recommended

@spiderman1234

 

Welcome to the HP Support Community.

 

Let's reset the fax settings: Go to the setup menu>fax menu>Advanced Fax Setup>Restore Defaults

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎10-03-2020 06:23 PM

HP Recommended

I was able to resolve it by setting it to normal for quality over what was set before. Super fast now.

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‎10-05-2020 05:59 AM

HP Recommended

I'm glad to hear that. Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

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