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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Why don't u share the solution for the love of God 

Jazzupindy15
HP Recommended

Can you private message me I have the exact same problem. 

HP Recommended

Hi,

I have this identical issue on a 9025 - wifi is not available anywhere on the menu and the blue indicator light is not lit - can you please send me the full factory reset instructions, and advise if there is a firmware update that might prevent this from happening again.

HP Recommended

FYI, I no one had reached out to help. Not even an email. They don’t seem too concerned to help. If you do hear from someone could you give me a heads up? Please and thank you. 

gabe

HP Recommended

Having same issue. 

HP Recommended

same issue and have been trying to get help from them for a week

HP Recommended

can you please send to me as well as I am having the same issue? or, better yet, please post in forum 

HP Recommended

I am having this same issue with my Officejet Pro 9025 would you be able to assist with the reset?

HP Recommended

same issue here, anyone get the solution

HP Recommended

I now have two of these printers and somehow have them both working and staying on the network.  I don’t know exactly what the issue was but I restored factory settings and set them up using the HPSmart app instead of just using the printer console and windows device mgt.  That seems to be the key.  My theory is that the HPSmart app registers the printer with HP so that they can market their monthly ink program.  If the printer doesn’t have that link to HPSmart it won’t function properly.  Either way restoring seems to work to get it back on network if you need to print immediately.  

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