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Locked

‎11-17-2023 06:47 PM

HP Recommended
Product: OMEN by HP 15-dh0147tx
Operating System: Microsoft Windows 11

Ever since I bought this laptop the Wifi card every now and then has connection problems. I turn on the laptop and sometimes it works, sometimes it doesn't. I uninstall  the device, restart, and stil doesn't work. I download latest drivers and still doesn't work. I even once had to access bio an it fixed temporally. But in the end the wifi card sometimes just is not detected by device manager. It's been a frustrating journey with this laptop.

 

Looking for a permanent fix please.

 

Wifi Card:Intel R Wireless AC 9596 160MHz

 

Device Details:

OMEN by HP 15-dh0147tx

Device name LAPTOP-HURLBH6J
Processor Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz 2.30 GHz
Installed RAM 32.0 GB (31.9 GB usable)
System type 64-bit operating system, x64-based processor

 

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