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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP PageWide Pro 577 MFP
Microsoft Windows 11

My HP PageWide Pro 577 MFP  constantly goes offline. The standby is set to never. It has a static IP. Drivers are up to date. While offline if I print a windows test page it will wake up and print but invoices from QBdesktop 2024 and other programs won't wake it up and its constantly a hassle to print.  Is there any other energy saving feature to disable? Does the wifi sleep?

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