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‎11-22-2022 08:49 AM

HP Recommended

I replaced an ink cartridge on a HP Photosmart 5510, and now I have the error message saying that there is an 'ink cartridge problem' but now I can't access the cartridges - they usually appear automatically when you open the lid but that has stopped working so I can't access the ink cartridges! Help most gratefully received. 

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1 REPLY 1

‎11-27-2022 04:45 AM

HP Recommended

Hi @LarissaP,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing cartridge issues with your HP Photosmart 5510 e-All-in-One Printer.

 

Please follow the steps from this document.
You may also refer to this link to access the cartridges.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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