I'm sorry if this comes across as crass, but I am at my wit's end...
About a month or so ago, we had to get a new wireless router installed. Since then my HP Photosmart 5520 has not been able to connect to the wi-fi & I cannot print anything. I can't even try a wired connection as we no longer have any of the hook-ups. I have tried power-cycling both the router & printer, I have tried resetting the router, & I have gone into the router settings to get the MAC address recognized (as per the printed report). None of this has worked, what else do I do?
Okay, the printer gives the message that it's connected. However, when I try to print, I get a message that the printer is in an "Error" state. At the ISP's suggestion, I re-downloaded & installed the software, but keep getting the same message.
What's the error in question?
Nevermind, I had the wrong default Printer it prints now.
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