• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Other

I have a HP Photosmart 7520 all in one? It will not connect to my Xfinity router!!! For WiFi. Already talked to Xfinity? They are not the problem! Please help me..

1 REPLY 1
HP Recommended

@Glogem
 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer: Go to the Setup Menu>Wireless Menu>Restore Network Defaults>Yes, Restore Network Factory Defaults.

 

Once done, connect the Printer back to the Wi-Fi: Go to the Setup Menu>Wireless Menu>Wireless Setup Wizard

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


 


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.