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Locked

‎01-31-2022 04:22 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP Photosmart C4780 All-in-One Printer

1) HP Assistant:  Printer Offline

I can't get the HP Smart to see the printer.  I can print, but it says the printer is offline - although sometimes it says "Printer status is unknown".   I can't scan to the laptop. 

 

2)  Poor Quality Printing:

When I print a Windows Printer Test Page, Wireless Network Test Report, or HP Network Configuration Page, the text is great.

When I print ANYTHING else, the print is misaligned just enough to want to make my eyes explode.  

I have cleaned the printer heads and done the alignment things several times.  Has not helped. 

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