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Microsoft Windows 10 (64-bit)

printer says it is connected but no longer working.  usb connection only

1 REPLY 1
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Hi @Bill74_


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing driver issues with your HP Photosmart Plus B209 All-in-One Printer.

 

Please follow the steps listed in this weblink to install the windows built-in drivers.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up” on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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