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‎10-25-2020 09:30 PM

HP Recommended
Product: Dell Inspirion Laptop
Operating System: Microsoft Windows 10 (64-bit)

I keep getting broken print so I use HP Print and Scan Doctor has all the points is green except for Device. What does this mean? I have cleaned and aligned the printer but it only works for a while then I have the problem again.  I am using HP ink cartridges and the levels are perfect and the printer is a network printer.  This is a new laptop I hope I can use my HP Printer and I hope someone can help me with this problem.

Thanks

😎

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-28-2020 10:02 AM

HP Recommended

@miwi98

 

Welcome to the HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎10-28-2020 10:02 AM

HP Recommended

@miwi98

 

Welcome to the HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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