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- HP Printer 8025e will not print after I changed Internet pro...

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07-24-2025 04:51 AM
@Turtlesoup, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
We understand that you are facing issue with your printer, after changing the internet provider, please follow these steps,
1. Turn on your printer and make sure it is in a ready state.
2. Restore Network Settings:
From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
Touch Network Setup
Touch Restore Network Settings. A message appears stating that the network defaults will be restored.
Touch Yes.
Print the network configuration page and verify that the network settings have been reset.
3. Connect to Wi-Fi:
Using WPS: Press the WPS button on your router, then press and hold the Wireless button on your printer until the wireless light starts blinking. Wait for the connection to establish.
Using HP Smart App: Download the HP Smart app on your device, open it, and follow the prompts to add your printer and connect it to your Wi-Fi network.
You may refer to this document - HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support