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Common problems for Connectivity Issues
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‎09-13-2024 05:31 AM

HP Recommended
Product: HP LaserJet Pro 200 color MFP M276nw
Operating System: Microsoft Windows 10 (64-bit)

Keep on getting the following message when connecting to wifi Invalid WPA Passphrase.  I have tried everything suggested on HP website

Category:
2 REPLIES 2

‎09-13-2024 06:04 AM - edited ‎09-13-2024 10:04 AM

HP Recommended

The WPA passphrase is simply the password needed to access the router. Typically this password is the same as the Wi-Fi password and is stamped or printed on the router. It is possible, and frequently desirable, to change the Wi-Fi password. If the modem in inadvertently reset then the Wi-Fi passwords are reset back to the default that is printed on the router.

If your password is being rejected verify that you have not misinterpreted some of the characters. For example, the keys i1lL0OoS5B8 can easily be mistaken.

The problem could also be in the printer. Some routers / gateways use Protected Management Frames (PMF) services that may not be handled properly by the printer. A firmware update to the printer is required as explained in this article.

 

Firmware along with instructions are here


Let me know if you need more help

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‎09-13-2024 07:40 AM

HP Recommended

Thank You did all of that included firmware upgrade the problem still exists what is PMF

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