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‎08-24-2023 04:51 PM

HP Recommended

I have a new modem and am not able to connect my HP Laserjet Pro MFW M125nw printer to the new network.  I have had the 5g and 2.4g networks named separately. I called my internet provider and was told it was a printer issue.  I have tried the WPS button and printer WPS setup several times, even having the printer within 2 feet of the modem.  I downloaded the HP Smart app but it was unsuccessful in finding my printer.  I do not see HP Setup_ in my phone WiFi settings and cannot connect.  I have exhausted everything I can think of to do.  Is my printer supported by this App?  What else can I try to get this wifi printer to connect.

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