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‎10-19-2020 02:01 PM

HP Recommended
Product: Office Jet Pro 8710
Operating System: Microsoft Windows 10 (32-bit)

The HP Smart application on my desktop no longer brings up the HP Cloud Services...it starts to load and then goes back to the main menu! I've updated the software and the test scanning works but the HP Smart  has now become DUMB!  HELP!!!

Category:
1 REPLY 1

‎10-22-2020 07:39 AM

HP Recommended

@Towanda824, Welcome to the HP Support Community!

 

This looks like an issue with the HP server. Web services are affected. We are working on it. Kindly wait for a couple of hours and try again.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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