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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Towanda824
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Message 1 of 2
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Flag Post

HP Smart Issues and Scanning Problems

‎10-19-2020 02:01 PM

HP Recommended
Product: Office Jet Pro 8710
Operating System: Microsoft Windows 10 (32-bit)

The HP Smart application on my desktop no longer brings up the HP Cloud Services...it starts to load and then goes back to the main menu! I've updated the software and the test scanning works but the HP Smart  has now become DUMB!  HELP!!!

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1 REPLY 1
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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎10-22-2020 07:39 AM

HP Recommended

@Towanda824, Welcome to the HP Support Community!

 

This looks like an issue with the HP server. Web services are affected. We are working on it. Kindly wait for a couple of hours and try again.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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