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‎07-14-2023 08:45 AM

HP Recommended
Product: HP Ink Advantage 6075
Operating System: Microsoft Windows 11

Simple problem. I am using ( or trying to use ) the HPSmart  App. And when I want to scan a document it asks me sign in.  OK I try to do that and that irritating, useless donkeys come up to prove that I am real person .   Dont they have any other method or why dont they simply accept password or generate a OTP  ? Anything except asking to prove I am a human. 

 

Is there any way to get out of this mess ?? And use the printer like most humans do ?

 

Category:
1 REPLY 1

‎07-17-2023 07:26 AM

HP Recommended

Hi @RaghuDevi 

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues.

 

You can download the full feature printer driver for hassle-free printing/scanning.

Please refer to this link. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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