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HP Recommended
HP Smart Tank 5105 All-in-One Printer

Hi all,

I've having a nightmare trying to install my HP Smart Tank 5105 on my Mac mini. I get through the smart installer to the point where it asks to connect to my BT Hub. I go into my WiFi settings and my Hub is seeing the printer. I press the 'connect' button, enter in my WiFi pass and the printer momentarily connects and immediately drops its connection and then back to the router password prompt. Ideally a wire connection from computer to printer would also work for me.

 

 

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