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‎01-24-2023 10:47 PM - edited ‎01-24-2023 10:50 PM

HP Recommended
Product: HP Smart Tank 580 All-in-One Printer

Installed new 580 AIO setup went like a charm over wifi and iOS HP smart app. Problem started when I connected to PC  windows 11. Prompt took me to HP smart but it failed to finish the setup. Support assistant took to to page to download full software. On installation it started to print. But next startup the printer is connecting to network but the initialisation on display keeps cycling and now cannot print even with iOS APP

1 REPLY 1

‎01-27-2023 01:20 AM - edited ‎01-27-2023 01:22 AM

HP Recommended

Ok after a little research i stumbled upon steps to reset the printer. followed it and restarted my printer, connected it to system, then updated the drivers and then the printer restarted on its own and everything works like a charm but with usb and wifi as far as printing is concerned.  The problem is now with scanner hp smart is not able to detect the scanner.  However, hp smart app on iOS is working just fine with the scanner. Again hp universal scan software is able to do it via usb.

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