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- HP Community
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- HP Smart Tank 6000 and Wi-Fi will not work on printer - I ...

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05-31-2025 01:50 PM - edited 05-31-2025 01:57 PM
This is so weird. Nothing will work, including rebooting the Wi-Fi, and unplugging and plugging printer in, turning power off and on.
05-31-2025 04:11 PM
Welcome to the HP English Community --
Everything is a lot -- it can get to be a bit overwhelming when things just refuse to get better.
Unfortunately, none of the steps you describe have any impact on configuring the wireless if the setup is missing, corrupted, has changed, or is otherwise not able to recover whatever you thought you have installed previously.
Where to look for help?
There is a lot of information in your printer's online support website
A good reference:
User manual
User Guide - HP Smart Tank series - 6000, 7000, 7300
Open Category Troubleshooting > Topic Printing > Subtopic Wireless & Network
For example,
Perhaps start with this one:
Restore Wi-Fi setup mode on your HP printer
There are also Troubleshooting documents (and on later pages, videos) to help you test, configure, and change the settings.
A few Examples
Video Sample
How to restore Wi-Fi setup mode on your HP printer.
Example - Printer on Network - Embedded Web Server (EWS) - IPv4 setup
EWS > HP Document / How-to (original format)
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
Ethernet
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Network > Wired (802.3) > IPv4 Configuration
Wireless
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Network > Wireless (802.11) > IPv4 Configuration
As Available:
Tab Network > Wireless (802.11) > Advanced
Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password
Select and connect to the correct SSID / network name for the bandwidth you are using.
Note: It is not mandatory that you use a manual / static IP address. Doing so can improve stability.
EWS_9025_Network_IPv4_Configuration_6
======================================
Message Content References
HP Smart Tank Printers - Blinking lights and error codes
- Descriptions of buttons, error codes, and lights patterns for 670, 720, 750, 790, 6000, 7000, 7300, and 7600 printers.
- Control panel buttons, icons, and lights (HP Smart Tank 670, 720, 750, 6000, 7000, and 7300 printers)
Technology Tips Video Gallery from our HP Expert greenturtle
Technology Tips YouTube Video Help for Printers
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
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