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Common problems for Connectivity Issues
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HP Recommended
HP Smart Tank 7001 All-in-One
Microsoft Windows 10 (64-bit)

Can you actually use a Wi-Fi connection and USB connection?  It seems that the wi-fi works for awhile, but i cann't use the buttons to copy something.  It just seems that i have to change from wi-fi to usb connection somehow, in order for those buttons to work and i'm not sure how.  My 2 epsons did the same thing and i couldn't get them to work at all.

1 REPLY 1
HP Recommended

@George10822

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

You can have only one type of connection from the Printer to a Computer.

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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