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‎12-08-2023 08:17 AM

HP Recommended

My printer worked fine for a couple of weeks and now for the past month, it fails to print properly.  When I attempt to print, very little to no ink is released. I cleaned the printheads 4 times in a row with no improvement. In some cases, the printer will print fine for 1 line of the document and then get lighter and lighter until there is no ink coming out. 

 

I attempted to remove the print head, but I can not figure out how to completely remove them. When I partially remove the print head and re-insert the printhead back in place, the printer works perfectly for 1/3 of a page. I know the print heads can print the correct quality. It seems like something is blocking the ink from coming out of the ink wells. This issue is consistent across all colors, every time I print. The printer is unusable and has been unusable almost the entire time I have owned it.

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