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‎10-25-2022 02:35 PM

HP Recommended
Operating System: Microsoft Windows 11

I have tried everything I can find -- searching with HP Smart, connecting and reconnecting, factory resetting, pressing and holding pretty much every single button on this ridiculous thing. Ever since we changed our Wi-Fi it simply will not reconnect to the new Wi-Fi. What else can we possibly do here? I tried connecting with bluetooth too and it wouldn't do it. How do I fully reset my printer so I can set it up with the new Wi-Fi?

Category:
1 REPLY 1

‎10-26-2022 06:31 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.  What is the HP Smart Tank model?

 

Here's some resources on how to reset the HP Smart Tank printer back to defaults:

Short version

https://www.youtube.com/watch?v=n83JuNfT0yI

 

Long version

https://www.youtube.com/watch?v=KoL6xpN64-k

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Smart Tank 670 | 720 | 750 | 6001 | 7001 | 7301 : How to reset/restore back to factory defaults
HP Smart Tank 670 | 720 | 750 | 6001 | 7001 | 7301 : How to reset/restore back to factory defaults
youtube.com/watch?v=n83JuNfT0yI
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HP Smart Tank 670 | 6000 Printer Series
HP Smart Tank 670 | 6000 Printer Series
youtube.com/watch?v=KoL6xpN64-k
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