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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet Plus 4132 All-in-One Printer
Microsoft Windows 11

After HP Support cancelled an unsolicited Insta Ink account startup "trial" I now have lost capabilities and the App shows the printer as "offline". Nothing has helped resolve the issue, uninstalled and re-installed the printer and still have issues. I can print only. I never was receiving any Insta Ink products since the purchase of the unit. Any suggestions?

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