HP Web Services might be busy or temporarily unavailable. Try again later.

[Conorn1978]

My Deskjet 2710e disconnected itself from Web services, locking me out of printing as I use HP Instant ink, and it now can't see my enrollment subscription. Whenj I try to reenable web services I get "HP Web Services might be busy or temporarily unavailable. Try again later." error.

This is ludicrous, You've locked me out of my own printer! While I'm paying you a subscription!

[zoey7886]

@Conorn1978, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Web Services Unavailability and Instant Ink Issues! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand that encountering a disruption with HP Web Services and Instant Ink can be frustrating, especially when it prevents you from using your printer. Here are some steps to troubleshoot and resolve the issues you're experiencing with your HP Deskjet 2710e:

Steps to Fix Web Services Connection Error

Restart Your Devices:

• Turn off your printer and unplug the power cord.
• Restart your router and ensure it is connected to the internet.
• Reconnect your printer to power and turn it back on.

Check Internet Connection:

• Ensure your printer is connected to the internet via Wi-Fi or Ethernet.
• Check if other devices on the same network are able to connect to the internet.

Update Printer Firmware:

• Make sure your printer's firmware is up to date. HP frequently releases updates to improve functionality and connection stability.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Conorn1978]

Attempted all of the above before posting here.  None of it helped. 

[zoey7886]

@Conorn1978, thank you for getting back to us—and I truly hear your frustration. When you're in the middle of something important and your printer suddenly locks you out, especially while you're subscribed to Instant Ink, it can feel incredibly maddening.

Since you've already tried the basics (good call, by the way), let's dig a little deeper:

🔧 Manually Reconnect Web Services

On the printer control panel, go to Setup > Web Services > Remove Web Services (this will clear any stuck connections).

After a few moments, go back in and enable Web Services again.

Wait for the printer to print the info sheet with your ePrint email—this indicates a fresh, clean link.

🌐 Router Settings Check
Some routers have security settings (like firewall or IPv6) that block Web Services. Try temporarily disabling IPv6 on the printer under Network Settings and check if your router allows ports 80, 443, and 5222 (used by HP cloud services).

🖥️ HP Smart App Tip
If you’re using the HP Smart app, try logging out and back in—or reinstalling it. It sometimes gets “stuck” in a bad state and doesn’t sync with your Instant Ink status.

Let me know how it goes—I’m right here with you.

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,