HP deskjet 4152e not connecting to wireless network

[Nan1245]

I cannot get my wireless to connect to printer and it was connected before I did recommended fixes.  I have disconnected and turned off everything multiple times, and tried every recommendation given by virtual assistant.  Now I can't get the wireless button to quit blinking.  It use to say "The printer is not connected to the internet"  Now after trying fixes it says "The printer is not connected to the wireless network."

[Nal_NR]

Hi @Nan1245,

Welcome to the HP Support Community. 

I'd like to help!

Restore Wi-Fi setup mode on the printer, and then use HP Smart to connect the printer to your Wi-Fi network.

Restore Wi-Fi setup mode on the printer

• Prepare a printer for a Wi-Fi connection by restoring Wi-Fi setup mode.
• When the settings are restored, the printer enters Wi-Fi setup mode for about two hours, making it discoverable during the HP software installation.
• Most printers with a touchscreen: From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
• Most inkjet printers without a touchscreen: Press and hold the Wireless and Cancel buttons until the Power button flashes, and then wait for the Wireless light to flash.
• Most Laser printers without a touchscreen or control panel menu: Press and hold the Wireless button until the Attention and Power lights flash, or press and hold the Wireless and Cancel buttons until the Wireless light flashes (Laser NS, Neverstop). The printer might restart.
• Most LaserJet printers without a touchscreen: Press and hold the Wireless button until the Attention light flashes, and then wait for the Wireless light to flash.
• Envy 6000, 6000e, 6400e, ENVY Pro 6400, DeskJet Plus IA 6000, 6400, and Tango printers: Press and hold the Wireless button on the back of the printer for five seconds until the Status light flashes (blue or purple depending on the model).

Go to Restore Wi-Fi setup mode on your HP printer for additional information and button presses for more printer models.

Install HP Smart

• Install the HP Smart app on your computer or mobile device.
• Do the following if you are setting up the printer on a Wi-Fi network.
• Place the printer and the computer or mobile device near the Wi-Fi router.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
• Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.
• After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.

You may refer to -Wi-Fi connection is lost after a router or network settings change

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for help

[Nal_NR]

Hi @Nan1245,

Welcome to the HP Support Community. 

I'd like to help!

Restore Wi-Fi setup mode on the printer, and then use HP Smart to connect the printer to your Wi-Fi network.

Restore Wi-Fi setup mode on the printer

• Prepare a printer for a Wi-Fi connection by restoring Wi-Fi setup mode.
• When the settings are restored, the printer enters Wi-Fi setup mode for about two hours, making it discoverable during the HP software installation.
• Most printers with a touchscreen: From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
• Most inkjet printers without a touchscreen: Press and hold the Wireless and Cancel buttons until the Power button flashes, and then wait for the Wireless light to flash.
• Most Laser printers without a touchscreen or control panel menu: Press and hold the Wireless button until the Attention and Power lights flash, or press and hold the Wireless and Cancel buttons until the Wireless light flashes (Laser NS, Neverstop). The printer might restart.
• Most LaserJet printers without a touchscreen: Press and hold the Wireless button until the Attention light flashes, and then wait for the Wireless light to flash.
• Envy 6000, 6000e, 6400e, ENVY Pro 6400, DeskJet Plus IA 6000, 6400, and Tango printers: Press and hold the Wireless button on the back of the printer for five seconds until the Status light flashes (blue or purple depending on the model).

Go to Restore Wi-Fi setup mode on your HP printer for additional information and button presses for more printer models.

Install HP Smart

• Install the HP Smart app on your computer or mobile device.
• Do the following if you are setting up the printer on a Wi-Fi network.
• Place the printer and the computer or mobile device near the Wi-Fi router.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
• Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.
• After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.

You may refer to -Wi-Fi connection is lost after a router or network settings change

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for help

[Nal_NR]

Hi @Nan1245,

Welcome to the HP Support Community. 

I'd like to help!

Restore Wi-Fi setup mode on the printer, and then use HP Smart to connect the printer to your Wi-Fi network.

Restore Wi-Fi setup mode on the printer

• Prepare a printer for a Wi-Fi connection by restoring Wi-Fi setup mode.
• When the settings are restored, the printer enters Wi-Fi setup mode for about two hours, making it discoverable during the HP software installation.
• Most printers with a touchscreen: From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
• Most inkjet printers without a touchscreen: Press and hold the Wireless and Cancel buttons until the Power button flashes, and then wait for the Wireless light to flash.
• Most Laser printers without a touchscreen or control panel menu: Press and hold the Wireless button until the Attention and Power lights flash, or press and hold the Wireless and Cancel buttons until the Wireless light flashes (Laser NS, Neverstop). The printer might restart.
• Most LaserJet printers without a touchscreen: Press and hold the Wireless button until the Attention light flashes, and then wait for the Wireless light to flash.
• Envy 6000, 6000e, 6400e, ENVY Pro 6400, DeskJet Plus IA 6000, 6400, and Tango printers: Press and hold the Wireless button on the back of the printer for five seconds until the Status light flashes (blue or purple depending on the model).

Go to Restore Wi-Fi setup mode on your HP printer for additional information and button presses for more printer models.

Install HP Smart

• Install the HP Smart app on your computer or mobile device.
• Do the following if you are setting up the printer on a Wi-Fi network.
• Place the printer and the computer or mobile device near the Wi-Fi router.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
• Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.
• After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.

You may refer to -Wi-Fi connection is lost after a router or network settings change

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for help

[Nal_NR]

Hi @Nan1245,

Welcome to the HP Support Community. 

I'd like to help!

Restore Wi-Fi setup mode on the printer, and then use HP Smart to connect the printer to your Wi-Fi network.

Restore Wi-Fi setup mode on the printer

• Prepare a printer for a Wi-Fi connection by restoring Wi-Fi setup mode.
• When the settings are restored, the printer enters Wi-Fi setup mode for about two hours, making it discoverable during the HP software installation.
• Most printers with a touchscreen: From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
• Most inkjet printers without a touchscreen: Press and hold the Wireless and Cancel buttons until the Power button flashes, and then wait for the Wireless light to flash.
• Most Laser printers without a touchscreen or control panel menu: Press and hold the Wireless button until the Attention and Power lights flash, or press and hold the Wireless and Cancel buttons until the Wireless light flashes (Laser NS, Neverstop). The printer might restart.
• Most LaserJet printers without a touchscreen: Press and hold the Wireless button until the Attention light flashes, and then wait for the Wireless light to flash.
• Envy 6000, 6000e, 6400e, ENVY Pro 6400, DeskJet Plus IA 6000, 6400, and Tango printers: Press and hold the Wireless button on the back of the printer for five seconds until the Status light flashes (blue or purple depending on the model).

Go to Restore Wi-Fi setup mode on your HP printer for additional information and button presses for more printer models.

Install HP Smart

• Install the HP Smart app on your computer or mobile device.
• Do the following if you are setting up the printer on a Wi-Fi network.
• Place the printer and the computer or mobile device near the Wi-Fi router.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
• Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.
• After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.

You may refer to -Wi-Fi connection is lost after a router or network settings change

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for help

[Nal_NR]

Hi @Nan1245,

Welcome to the HP Support Community. 

I'd like to help!

Restore Wi-Fi setup mode on the printer, and then use HP Smart to connect the printer to your Wi-Fi network.

Restore Wi-Fi setup mode on the printer

• Prepare a printer for a Wi-Fi connection by restoring Wi-Fi setup mode.
• When the settings are restored, the printer enters Wi-Fi setup mode for about two hours, making it discoverable during the HP software installation.
• Most printers with a touchscreen: From the Wireless  or Setup  menu, select Network setup or Settings, and then select Restore Network Settings.
• Most inkjet printers without a touchscreen: Press and hold the Wireless  and Cancel  buttons until the Power button flashes, and then wait for the Wireless light to flash.
• Most Laser printers without a touchscreen or control panel menu: Press and hold the Wireless button until the Attention and Power lights flash, or press and hold the Wireless  and Cancel  buttons until the Wireless light flashes (Laser NS, Neverstop). The printer might restart.
• Most LaserJet printers without a touchscreen: Press and hold the Wireless button  until the Attention light  flashes, and then wait for the Wireless light to flash.
• Envy 6000, 6000e, 6400e, ENVY Pro 6400, DeskJet Plus IA 6000, 6400, and Tango printers: Press and hold the Wireless button  on the back of the printer for five seconds until the Status light flashes (blue or purple depending on the model).

Go to Restore Wi-Fi setup mode on your HP printer for additional information and button presses for more printer models.

Install HP Smart

• Install the HP Smart app on your computer or mobile device.
• Do the following if you are setting up the printer on a Wi-Fi network.
• Place the printer and the computer or mobile device near the Wi-Fi router.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
• Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.
• After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.

You may refer to -Wi-Fi connection is lost after a router or network settings change

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for help