HP envy 6030 - cannot print after period of inactivity

[ubuntu9]

This is very similar to another post I had seen on an 6020. After a period of inactivity (days in this case) the printer does nothing. The on-off button does not work. No buttons work. Both Ubuntu 20.4 LTS and ChromeOS see the printer but it does nothing. 

The printer is about 30cm away from the wi-fi router.

This has happened a few times and the only thing to do is unplug it and wait for it to come back online.  One  one occasion when this happenend in the past I had to effectively re-install the printer as it would not come back online.

Very irritating and I hope this does not happen when I urgently need to print something off.

[Dragon-Fur]

@ubuntu9 

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Issue could be caused by several things.

For example: Distance, obstacles, setup, corrupted printer software, old firmware (on printer or router).

Example

HP ENVY 6000 All-in-One Printer series Firmware Update 

What else? 

Disconnects might be due to an increase in the number of devices on the network that strains the resources.  Check the logs on the router to see what it thinks is happening.

What else?

This printer supports both 2.4GHz and 5GHz - but not at the same time.

That means, the printer cannot be switch frequency / bandwidth on the fly.

How you have set up your network impacts how the printer connects - or disconnects - on the network.

For example, Mesh networks that use the same SSID network name may not be suitable for this printer.

Reference

 Product Specifications for the HP ENVY 6030 All-In-One Printer (5SE18B)

Connectivity

Ports	1 Hi-Speed USB 2.0; 1 Wi-Fi 802.11ac (dual band)
Wireless capability	Yes, built-in Wi-Fi 802.11b/g/n

Example - Dual Band Router - Printer Connection

SSID_Dual_Band_Example_4

What else?

Consider assigning a manual / static IP address to the printer.

Assign the IP address in the router (log in and set up the address).

Set / Assign the (same) IP address on the printer.

Where available, Use the Embedded Web Server (EWS) to set the IP address (easier typing).

EWS is available on your browser and in HP Smart Windows and HP Smart Mobile > Settings > Advanced

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

And

Tab Network > Wireless (802.11) > Advanced

References / Resources

Lots of help here:

 Wireless printing center

Including...

Wireless Printing Center – Static IP Address

AND

Wireless Printing Center > Common Questions > Wireless Connection Issues

Some of the more common remedies grouped here:

Wireless Printing Center > Common Questions > Printer no longer works on network

All the rest...

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6030 All-In-One Printer

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