HP laser Jet Pro M15 cannot see my router

[Adri_fern]

My modem does not have WPS button. My printer Laser Jet Pro M15W cannot connect to the network. My modem is Eero. 

how can I connect my printer to the network?

thank you 

[A_Gayathri]

Hi @Adri_fern ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your modem doesn't have a WPS button, you'll need to connect your HP LaserJet Pro M15W printer to your Eero network manually. Here's how you can do it:

• Prepare your Printer: Ensure that your printer is turned on and ready to set up.
• Access Printer Settings: On your Mac, go to "System Preferences" and then select "Printers & Scanners."
• Add Printer: Click on the "+" button to add a new printer.
• Select your Printer: Your HP LaserJet Pro M15W printer should appear in the list of available printers. Select it.
• Connect to Wi-Fi: You'll be prompted to connect your printer to the Wi-Fi network. Follow the on-screen instructions to do so.
• Manual Wi-Fi Setup: If the automatic setup doesn't work, you may need to manually enter your Wi-Fi network's SSID (name) and password. You can find this information on your Eero modem or on any device currently connected to the network.
• Complete Setup: Once you've entered the correct Wi-Fi information, your printer should connect to the network. You may need to wait a few moments for the connection to be established.
• Test Print: After the setup is complete, try printing a test page to ensure that your printer is working correctly.

Refer to this document:  HP LaserJet Pro M15w Printer User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[Adri_fern]

Hi, thank you so much for the detailed message. I followed the instructions but once I tried to add the printer manually in my  computer I got shucked. The computer does not have a list of printers. I honestly do not what to do. I printed the I for page of my printer and I have hosted name and others data, but it says it is unable to connect. I tried to unplug the router, and the printer, wait for 60 seconds, turn off both, press the printer Wifi signal button… but nothing.. I also downloaded drivers, and an app called Smart something… from HP and still nothing. Please. 🙏 anything help. Thank you 

[A_Gayathri]

Hi @Adri_fern,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.