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‎11-04-2023 08:54 AM

HP Recommended
Operating System: Other

The printer was working great until I changed my wifi router. I went through the steps I found online to do it, but it's still not working. Please assist me.

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2 REPLIES 2

‎11-06-2023 07:32 AM

HP Recommended

Hi @Viajeroart 

 

Welcome to the HP Support Community.

 

I'd like to help!

 

Make sure there is no USB cable connected to the printer and then press and hold the wireless button for about 20 seconds, release the button as soon as the Attention Light starts blinking.

 

After the printer restarts, make sure the wireless blue light is blinking, if it is off press the wireless button so it blinks.

 

Next, follow the below version of HP Easy Start and follow the steps to reconfigure the wireless connection within HP Easy Start. Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎11-07-2023 10:22 AM

HP Recommended

This did not help because the Easy Setp downloader is for Windows, I'm using MAC OS 13.5

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