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koidera221
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HP print service plugin for android phones crashes on xiamomi a3 phone

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I want to print using my android 11 phone. I have a Xiaomi A3 phone.

I install HP Smart app. Then I install HP Print service plugin.

But the plugin seems to be unstable and is crashing frequently. I am not able to print from the pdf's I have in phone.

When ever I try to print some thing I get a  message

This printer is not available right now.WhatsApp Image 2021-04-01 at 02.13.55.jpeg

I checked the print service plugin I have made a small video of my screen you can see it here

Please let me know what is the problem and how can I resolve this.

I am able to print with my other Android 11 Samsung phones using same HP print service plugin.

But it is not working on this Xiaomi A3 phone.

1 REPLY 1
Betty0610
HP Support Agent
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@koidera221

 

Welcome to the HP Support Community.

 

Uninstall and reinstall the HP Smart App and try again.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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