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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎05-10-2026 11:49 AM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

Trying to print and get error message that states printer is in error state. Have tried powering off, unplugging, resetting router, restarting computer and nothing seems to work. This just started a couple days ago. Printer worked fine prior. 

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